The most successful people are adaptable communicators and able to bring out the best in with anyone on their team. Adaptability requires a high degree of emotional intelligence. Emotional Intelligence, or People Smarts, is developed when a person is clear about what drives their behaviors and is able to choose the most effective behavior for any situation.
People Smarts for Everyone utilizes Everything DiSC Workplace®, a tool to help participants develop their emotional intelligence. Everything DiSC Workplace® is a behavior assessment tool that helps people understand the impact their behavioral style has on communication, relationships, service, sales, and leadership. Discover specific strategies to create stronger connections and quicker buy-in by adapting to people's psychological needs. The end results are performance gains in customer service, sales, team member engagement, and client loyalty.
In this session, participants will:
• Assess their natural behavioral style
• Analyze how their behavioral style impacts their communication style
• Practice the art of People Reading behaviors, the first step to adapting to others
• Discover strategies to adapt their communication approach to different behavioral styles
• Develop and practice strategies to create more comfortable and effective working relationships
Sarah Kalicki-Nakamura is co-owner and co-founder of TH!NK LLC, an award-winning business talent and development company that has partnered with more than 300 Hawaii enterprises over the last 15 years to deliver workplace solutions that are helping businesses to achieve their revenue goals while keeping employees engaged, productive and happy.
Sarah has coached many leaders, from middle management to the C-suite, focused on increasing organizational impact to transform employees and maximize results. A people and talent management expert, Sarah listens closely to identify unique client needs and provides honest counsel, to deliver the services designed to exceed the client’s objectives.
Sarah is tremendously gifted at bringing out the best professional performance qualities in her talent management expertise, guiding leaders and organizations to enhance performance and productivity through innovative assessment solutions, comprehensive competency profiles and strategic management training programs.
Passionate about lifelong education and learning, Sarah also serves as an instructor at the University of Hawaii at Manoa Shidler College of Business, teaching graduate-level courses in human resources management.
Sarah holds a master’s in organizational management from the University of Phoenix and a bachelor’s in broadcast journalism from Arizona State University. A Honolulu resident, she has also co-authored a book, Mom Entrepreneur Extraordinaire, which shares strategies to help people achieve goals of building families while growing their careers and businesses.
Thank you for investing in the People Smarts for Everyone course. You have made our day by becoming a part of TH!NK's People Smarts community! We hope you discover valuable strategies to build stronger relationships with people you work with and serve.
Enjoy the course & reach out to us with your suggestions, questions, and stories at firstname.lastname@example.org.